Google Hangouts in Gmail=GVoice Disabled

If you are like me, then you immediately subscribe to the new and cool features Google puts out. Lets face it I love Google and anything new is usually the most awesome thing I have seen in a while. Except for Hangouts in Gmail. If you are an early adopter and have turned on Hangouts in Gmail as the new chat service, then you may have noticed that your Call Phone Feature has disappeared. For a post on how Google Voice can be used for parent communication click here.


No more outbound calls can be made from Gmail. The solution is to revert back to old chat.

• Click on your profile picture to reveal a menu and choose revert to old chat as show by the arrow

This will bring back the call phone feature and your life will return to normal. This is not the end of the story. Soon, Google will restore outbound calling from the new Google Hangout Chat thing. They are working on it now and below is proof. 

This is a post from a Google employee working on this issue. 

Nikhyl Singhal

Shared publicly  -  May 20, 2013

Hangouts, phone calls and Google Voice

Thanks for all of your feedback on last week's Hangouts launch. I wanted to quickly talk about 1) making/receiving phone calls in Gmail, and 2) Google Voice support more generally.

1) Today's version of Hangouts doesn't yet support outbound calls on the web and in the Chrome extension, but we do support inbound calls to your Google Voice number. We're working hard on supporting both, and outbound/inbound calls will soon be available. In the meantime, you can continue using Google Talk in Gmail.

2) Hangouts is designed to be the future of Google Voice, and making/receiving phone calls is just the beginning. Future versions of Hangouts will integrate Google Voice more seamlessly.Show less

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For more information on how Google can be used in the classroom visit my website www.21learning.net  and my book Google Apps Meets Common Core  the book is available in paperback, Kindle and eBook.com